Executive / Senior Executive, Order Management

Job Description

Location: Tukang, Singapore (West)

Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

We are looking for a hands-on and detail-oriented Executive / Senior Executive, Order Management to manage the end-to-end order execution process for our engineered solutions.

This role is responsible for driving the order-to-cash lifecycle , ensuring seamless coordination from sales handover through to delivery, invoicing readiness, and payment fulfilment.

You will act as the central coordinator across Sales, Finance, Logistics, factories, and external partners, ensuring orders are executed accurately, on time, and in compliance with contractual, commercial, and operational requirements.

This is a high execution, high coordination role , requiring strong ownership, attention to detail, and the ability to manage multiple stakeholders and timelines.

What you will be doing:

  Manage end-to-end order execution (order-to-cash process) from sales handover through to delivery and invoicing readiness

  Create and maintain order documentation in the enterprise resource planning system and shared systems, including:

• Sales orders
• Purchase requisitions and purchase orders
• Batch and serial tracking

  Execute orders in line with contractual terms, including scope, timeline, cost, and delivery requirements

  Coordinate closely with internal stakeholders (Sales, Sales Engineering, Finance, Aftersales, Logistics) and external parties (factories, suppliers, freight forwarders)

  Support payment processes including:

• Down payments and stage payments
• Letters of Credit, bank guarantees, and telegraphic transfers
• Ensuring payment security prior to delivery

  Manage shipping and delivery execution , including:

• Issuing shipping instructions
• Coordinating with freight forwarders for bookings and shipment tracking
• Preparing and verifying shipping documentation (e.g. bill of lading, packing lists)

  Apply working knowledge of international commercial terms (Incoterms) to ensure correct ownership, risk transfer, and delivery responsibilities

  Perform transactions in the enterprise resource planning system related to:

• Goods receipt
• Purchase orders
• Sales orders
• Packing lists and dispatch documentation

  Verify supplier and freight invoices and ensure alignment with delivered scope

  Manage discrepancies and claims, including:

• Short shipments
• Missing parts
• Documentation inconsistencies

  Support preparation and coordination of Letter of Credit documentation and amendments in collaboration with Finance

  Work with technical teams to ensure all required documentation and certificates are provided in line with contractual obligations

  Support warehouse coordination and local delivery dispatch

Position Requirements

Education & Experience

• Degree in Business Administration, Supply Chain Management, or a related discipline
• 3–5 years of relevant experience in order execution, order management, or coordination roles
• Proven hands-on experience managing end-to-end order-to-cash processes

Technical & Functional Skills

• Strong working knowledge of an enterprise resource planning system (preferably SAP) including:
  • Sales order processing
  • Purchase requisition and purchase order management
  • Goods receipt transactions
• Experience handling shipping documentation (e.g. bill of lading, export documentation)
• Working knowledge of international commercial terms (Incoterms) and their application in delivery and risk transfer
• Exposure to trade finance processes (e.g. Letters of Credit, bank guarantees, telegraphic transfers) is advantageous

Experience Background (Preferred)

• Industrial, engineering, or engineered / capital equipment environments
• Experience supporting project-based or cross-border order delivery
• Exposure to power systems, generators, marine, or heavy equipment industries is a plus

Key Competencies

• Strong coordination and stakeholder management skills across cross-functional teams
• High attention to detail with strong follow-through and ownership
• Ability to manage multiple orders, deadlines, and competing priorities
• Proactive and resilient in handling operational challenges and ambiguity
• Effective communication skills in a cross-cultural, regional environment

About mtu Power Systems

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu . Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Relocation assistance is not available for this position.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Customer Account Management