Sr. Sales Analyst

Title: Sr. Sales Analyst

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

• Provide responsive, accurate sales support assistance to sales team and customers (OEMs, Distributors, Dealers) to convert opportunities to orders, cash and achieve customer satisfaction (Net Promoter Score)
• Provide global sales, revenue, order income and material (MRF) forecast support to sales managers, managers
• Drive annual global operative and strategic revenue forecast process for Oil & Gas
• Track and communicate Oil & Gas revenue/order income performance
• Coordinate and communicate with Sales Managers and Management regarding monthly forecasts and customer ordering activity
• Support implementation and execution for Sales of the Future (SoF) funnel management “use case” and CRM (CEC)
• Organize and lead operative and strategic projects needed to improve business and sales Excellence
• Drive internal responsiveness and approvals for commercial offers (ADRs & BnBs)
• Make efforts to achieve the short-term sales targets and improve the goodwill of the organization by driving internal responses needed by sales managers and help identify and remove barriers
• Coordinate customer orders (POs), OEM schedules and transactions, recording details and actions taken with Order Manager
• Coordinate with Order Management, Management and Sales Managers to solve customers' order management problems
• Assist sales teams on executing fast, process compliant parameters and assist in auditing
• Determine priorities and implement Continuous Improvement initiatives with respect to processes for ordering and shipping of engines, while maintaining detailed documentation as required
• Frequently prepare and present professional sales presentations
• Maintain knowledge of MTU products, applications, and policies
• Promote a safety & compliance culture in area of responsibility, and live the letter and spirit of the Rolls-Royce Code of Conduct.
• Perform special projects as required

Basic Requirements:

• Bachelor’s degree in Business, Supply Chain Management plus 5 years’ experience in business, sales support or supply chain management; or 9 years’ experience in business, sales support or supply chain management
• Willingness for occasional travel (15%)

Preferred Qualifications:

• Excellent knowledge of forecasting, analytics, production processes and other techniques for maximizing the effective distribution of goods.
• Excellent knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for order /commercial processing, and evaluation of customer satisfaction.
• Excellent analytics skills and ability to manage deadlines and rapid changes in priorities
• Excellent organizational, planning and follow-up skills.
• Strong level of interpersonal skills with the ability to work effectively with others
• Strong ability to work without daily supervision and good personal drive
• Good oral and written communication skills
• Good analytical and problem-solving skills and ability to make complex decisions
• Proficient with SAP (or equivalent enterprise tools), CRM tool, PC and MS Office Suite
• Knowledge of Rolls-Royce Power Systems products, policies and procedures
• Knowledge of forecasting methods and best practices
• Knowledge of Customer Relationship Management tool (CRM)
• Knowledge of SAP or similar manufacturing execution system (MES)

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.

Customer Account Management $100,083 - $150,125-Annually Novi, MI

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.